Listening Like You Mean It

Listening Like You Mean It

I Am Listening It is a Sunday morning at about 4:45 a.m. Like many of you, I do some of my best work when I wake up in the middle of the night. Listening to the silence around me helps me to concentrate. Sometimes it is very clear that I won’t fall right back to...
The Opportunity to Manage

The Opportunity to Manage

It Is a Matter of Perspective Would you rather live a life of opportunities or a life sentence of obligations? Often people talk in terms of “having” to do something. When the reality is they actually “get” to do it. Think of those times when you hear a co-worker talk...
Starbucks Coffee and Confidence

Starbucks Coffee and Confidence

An Open Letter to Starbucks Dear Starbucks; The manager of that Starbucks store in Philadelphia really screwed up when she called 911 to make a report about the two African-American men sitting in her store not buying anything. Okay, now that we have stated the...
Confidence Counts

Confidence Counts

Have Confidence In Yourself First It is difficult to see yourself as others see you. Having confidence that you are really as good as people tell you is something that has to be developed. It is part of creating a Culture of Confidence™. Do You Hear What I Hear?...
Confidence in the Outcome Counts

Confidence in the Outcome Counts

Confidence Can Control the Result The fact that a person has very little confidence in the positive outcome of an event has a great deal to do with the outcome of that event. That statement seems evident and at the same time I encounter people almost every day who are...

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