Effective Communication Rocks
The need for effective communication is essential to survival in any society. Once the population grows greater than one, communication becomes critical. It can form an alliance or start a conflict. Early man had no vocabulary and had to rely on what we now call “body language” to try and discern the message of those around him.
In fact, anthropologists cannot even agree when language became part of the human condition. All we know for sure is that we have the ability to speak. The question is, “Do we have the ability to communicate?”
How Important is Effective Communication in the Workplace?
Communication is the transference of one or more ideas, concepts, thoughts or facts from one person to another person. According to a 2016 survey by the National Association of Colleges and Employers (NACE), verbal communication skills are ranked first among a job candidate’s ‘must have’ skills and qualities.
If these skills are valued so highly it must be evidence that most people do not have them. Here are a few tips on effective communication.
- We all want to get our point across. Sometimes if we spend a little time listening to the other person we will understand what they need to hear. Then, like a wizard, we feed that need.
- Act Interested. When you are in a conversation focus your attention on the other person. Don’t play with your phone, look at your watch or fiddle with your fidget spinner.
- Personalize Your Contact. Good communication is an exchange. It isn’t imposing your position on another. Be friendly. Use the other person’s name. Tell a brief story about yourself that might illustrate your point.
Effective Communication is a Two-Way Street
Effective communication is essential for business success. That applies to prospects, clients, customers and co-workers. It goes in both directions. Make sure that your pathways are open to receive as well as send.
I use my skills, knowledge and experience to help you or your organization understand, appreciate and execute what it takes to have effective communication. If you would be open to a conversation about how I can help you, contact me. Don’t forget to ask how I ended up with my picture in Rolling Stone magazine.